New Color guests require
a professional consultation.
Consultations are offered on
Tuesdays by appointment only.
Cancellation Policy
Masks are not required, however your stylist would be happy to wear one if that would make you feel most comfortable. Please let your stylist or the front desk know about your preference during check in.
Please be aware that we require a credit card on file to reserve your appointment.
As a courtesy to our guests, we offer TEXT confirmations 3-5 days before any appointment! Please opt-in for appointment notifications by replying “Y” when prompted via text. If you do not opt-in, you will not receive our automated confirmation texts.
A prompt confirmation is greatly appreciated, and allows us to run our
appointment book efficiently!
Our cancellation & reschedule policies allow us the time to inform our standby guests
of any new availability, and allows us to keep our talented team members employed.
We understand that appointments may need to be modified. If you need to cancel or reschedule your appointment, we respectfully request that you contact us as soon as possible. This enables us to schedule another client and, in turn, maintains a higher availability of services for you and other guests.
Appointments canceled or rescheduled within 48 hours will result in a fee of 100% of your scheduled appointment charged to your credit card on file. Any “no-shows”, cancellations or reschedules within 24 hours or less will result in a 100% fee of your scheduled appointment charged to your credit card on file.
If your appointments are frequently rescheduled, a non-refundable and non-transferable reschedule fee or service deposit will apply. Excessive abuse of cancellations, “no-shows” or reschedules may result in refusal of service.
If running late for an appointment, please contact us ahead of time. We will do our best to accommodate your appointment, however arrivals more than 10 minutes late may be rescheduled or canceled, with applicable same-day cancellation/reschedule fee applied. This is at the discretion of salon management.
As much as we love children, we ask that you please arrange child care on the date of your hair appointment. We are a small concept salon and excess visitors during appointments are not recommended.
We love healthy hair! Our stylists will recommend professional products to best suit your needs. Our color services are only guaranteed when purchasing the cleanse / condition / treatment regimen recommended by your stylist.